Privacy Policy

Fresh Start CPR LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information we collect

• Information you provide: name, email, phone number, billing details, and any information you share when you register for a class, contact us, or sign up for updates.
• Course records: attendance, completion, and certification details.
• Automatic information: device, browser, IP address, and usage data collected via cookies and similar technologies.

2. How we use your information

• To provide, schedule, and administer our training courses.
• To process payments and issue certifications.
• To respond to inquiries and provide customer support.
• To send service updates and, with your consent, marketing communications.
• To improve our website, services, and security.
• To comply with legal obligations.

3. How we share information

We do not sell your personal information. We may share it with:

• Service providers who help us operate our business (e.g., payment processors, hosting, email tools) under confidentiality obligations.
• Certifying organizations, when required to issue or verify a certification.
• Authorities, if required by law or to protect rights, safety, or property.

4. Cookies

We use cookies and similar technologies to keep the site working, remember your preferences, and analyze traffic. You can control cookies in your browser settings; disabling them may affect how the site works.

5. Data retention

We keep personal information for as long as necessary to provide our services, meet legal or accounting requirements, and resolve disputes.

6. Your choices and rights

You may request to access, correct, or delete your personal information, or opt out of marketing communications, by contacting us using the details below. Texas residents have specific rights under the Texas Data Privacy and Security Act (TDPSA), including the right to confirm whether we process your personal data, obtain a copy of it, correct inaccuracies, delete it, and opt out of targeted advertising, the sale of personal data, or certain profiling. You may also designate an authorized agent to submit these requests on your behalf. If we deny a request, you may appeal by replying to our response.

7. Sale of personal data and targeted advertising

We do not sell your personal information for money, and we do not use it for targeted advertising or profiling that produces legal or similarly significant effects. If this ever changes, we will update this policy and provide a clear opt-out.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. Consistent with the Children's Online Privacy Protection Act (COPPA) and applicable Texas law, if you believe a child has provided us information, please contact us so we can remove it.

10. Governing law

This Privacy Policy is governed by the laws of the State of Texas, without regard to its conflict-of-laws principles. Any disputes relating to this policy will be handled in the state or federal courts located in Collin County, Texas (Frisco).

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a new effective date and will be effective when posted.

12. Contact us

Fresh Start CPR LLC is based in Frisco, Texas. For questions about this Privacy Policy, to exercise your privacy rights, or to submit an appeal, please reach out through the contact information listed on our website.